OVERVIEW : Computer support specialists offer help in solving issues related to computers and help in maintaining the computer systems and networks in the organization they work.
JOB DESCRIPTION : Technical support specialists help maintain the computer networks and troubleshoot different problems associated with the networks. They also help maintain the computer system of an organization and help in their constant upkeep. They may work in call centers answering simple questions to the users or they may offer help through email, chat or even personal visits.
DEGREES OFFERED : Associate’s Degrees in computer-related field
Bachelor’s Degrees in computer science, computer engineering or information systems
According to U.S. Bureau of Labor Statistics, employment of computer support specialists is expected to grow 18 percent during the period 2010 to 2020, about as fast as the average for all occupations.
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