“Hospitality Management – Food and Beverage, Entertainment & Recreation, Accommodation…”
Hospitality is a common and popular term used in our society that refers to the relationship between guest and host. We always try to provide the best services for our guests isn’t it? Even if it is a function or simply a home stay, we always take effort to offer them the best.
History of hospitality industry dates back to the colonial time in late 1700s. Through a long run, the facets of this sector have changed. In today’s economy, foreign tourism, new avenues of international business and business travel have contributed to the accelerated growth of hospitality sector. If you are interested to enter into hospitality industry, then you should possess some skills apart from educational qualifications.
Interpersonal and communication skills : As you may know, hospitality industry mainly focuses on ensuring customer satisfaction. So it should be important to have great interpersonal and communication skills to make customers feel comfortable.
Strategic thinking : Plans always changes in hospitality industry according to the dynamic trends. You may have to implement strategic plans in accordance with those trends and business factors.
Organizational qualities : Final goal attained in hospitality industry is through an efficient teamwork. Since you are working in managerial role, you should haveorganizational and leadership qualities to direct and coordinate your team of employees.
Customer service skills : You have to follow customer is king rule in this career role. It is important to maintain your patience and know how to make customers feel welcome. Personally, clean and well-groomed appearance is very important along with your multitasked skills.
Several colleges and universities different degree levels in hospitality management ranging from associates to doctoral level programs. These academic programs can help individuals to gain an insight into the needs of people and functioning of different tasks in hospitality industry. With a higher job growth and handsome pay, career opportunities in hospitality industry offer rewarding choices. It is time to make a decision and select a degree level.
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